Day 1
Personal leadership development
- Understanding leadership and management
- Roles and duties of a successful leader
- The influence of our values on our business
- Создание личного видения лидерства
Organizational leadership development
- The process of structuring the organizational results and clue relationships
- Making the scheme reflectсting processes and people brought into play
- Search of the common ground with other departments, suppliers, clients
- The main instruments of time management
- «Probing» as a way of opening the channels of communication and trust building
Innovation management process
- Detecting and encouragement of free flow of ideas for each member of a team
- Applying innovations to problem solutions
- Creating interior atmosphere of the company for free ideas flow
Communications as a way to leadership
- Possibilities for feedback to close the gaps in communication and cooperation
- Using the skills of asking questions and listening to the answers which strengthen the relationships
- Studying different types of communication and their influence
Detecting human potential
- Motivation and the ways of its development among staff
- Applying the principles of human relations to building relationships in a team
- The ways of skillfully pointing out people’s positive characteristics
Day 2
Planning process of big and small projects
- The description of vision in concrete, accurate and clear terms
- Detection of the steps necessary to transform the vision into action
- Making a plan with instructions and explanations of communication goals
Implementation process
- Working out a document, which detects and describes the expected effectiveness
- Detecting the skills, knowledge and abilities necessary for the performance of work
- Turning business goals into everyday actions and results which can be measured
Building collaboration for getting optimal results
- The ways of building collaboration and positive results guarantee during meetings
- Studying the recommendations, favoring the effectiveness increase before, during and after the meeting
The process of delegation and its role in staff’s development
- The delegation of authorities and duties
- Preparations and planning for holding a conference
- Accurate target setting for maximum productivity
Day 3
A structured process of decision making and solving the problems
- Using specified processes in decision making
- Four major questions for solving other current problems
- The principles of regulating stress and nervousness in the decision making process
Regulating conflicts and changes, errors eliminating
- Effective error elimination with the help of human relationships
- Solving the problems accentuating this or that worker’s positive characteristics
- Strategy and ways of persuading for decision making in the process of changes management
Staff development with the help of coaching and appraisal systems
- Preparing reports of the work done
- Comparative method of achievements and deficits
- The cycle of one’s own development and what it has to do with the coaching process
- Using the steps of coaching to raise labour productivity
Encouragement as a way of motivation
- Adoption of changes into the organization as a result of innovational process
- Turning ideas into a plan of actions
- Bonus plan and its role in the life of an organization
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